(Updated March 2025)

1. General

1.1 The MuchilerVisa website is a private website that provides brokerage services and processing of visa applications for India, Sri Lanka and Vietnam.

1.2 Use of the site constitutes full agreement to all the terms detailed in this document.

2. Use of the website

2.1 The service includes filling out forms, checking data, and sending them to official immigration authorities only.

2.2 The website is not a government body and does not act on behalf of any country.

2.3 The user undertakes to provide correct, complete and up-to-date details.

3. Payments

3.1 The prices on the site include treatment only and do not guarantee actual receipt of the visa.

3.2 There is no refund after the start of treatment, except for exceptions in the refund policy.

4. Limitation of Liability

4.1 MuchilerVisa is not responsible for delays, changes, or refusals by immigration authorities.

4.2 The website's liability is limited to the amount actually paid for the service only.

5. Use of third parties

5.1 The site may use external providers for translation, clearing or submission - and is not responsible for any malfunctions or failures resulting from them.

6. Jurisdiction

6.1 Any dispute will be resolved solely according to the laws of the State of Israel and in the courts in Jerusalem only.

7. Changes

7.1 MuchilerVisa reserves the right to update these terms at any time. The update will take effect upon its publication on the website.